The corporate landscape witnessed a complete transformation after the pandemic. Things went remote, employees started working from home, and operations started shifting to the digital medium.
With these drastic changes, ways of communication and collaboration changed, too. Companies started using tools and methods like intranets to connect and collaborate with each other. And if you’re heading towards using intranet software in 2023, scroll down to learn about some of the critical features your intranet software must have.
- Ease of use
The intranet software should be easy to use for all employees, regardless of their technical skills. Hence, the user-friendliness becomes critical. You must check if the intranet software you’re planning to go with is easy to use and has clear navigation and search features. The best way to test the ease of use is to book a free trial intranet software. This will allow you to test the software for yourself and evaluate how easy it is to use before making a final decision.
- Customisation
The intranet software should be flexible enough so that it can be customised to meet the specific needs of your organisation. This means being able to create different pages and sections for different departments or teams, as well as being able to add your own branding and colours. Customisation-enabled software will give your tool more flexibility and a personalised feel, which can increase user engagement tremendously.
- Threat detection and security
With technological evolution, cyberattacks have also grown stronger. In 2022, there were 493 million ransomware attacks detected by the organisations worldwide. Thus, your intranet software should be secure to protect your sensitive data. While researching your intranet software, look for features like data encryption, single sign-on (SSO), access control, and more.
- Collaboration tools
The intranet software should include collaboration tools to help employees work together on projects. Hence, you must check if your intranet software has features like file versioning, document sharing, online chat, etc. Such features don’t just enrich your team’s collaboration, but they also increase productivity and save your company the time and money it would have otherwise wasted on fixing dispersed collaboration.
- Social features
The intranet software should include social features to help employees connect with each other. Here, features like social networking, blogs and forums come into play, and you need to check if your software has it.
- Content management
The intranet software should have a robust content management system to make it easy to create, edit, and publish content. While checking the content management capabilities of your intranet tool, check if it has a content editor to write web content, SEO features, version control and more.
- Advanced and powerful search
The intranet software should have a powerful search engine to help employees find the information they need. It must allow users to search for the content by keywords, date or other criteria. This will save their time and help them land on the content in a flash rather than finding it in a heap of online pages.
- Reporting and analytics
The intranet software should provide reporting and analytics tools to help you track the usage of your intranet. With reporting and analytics features, you can monitor user behaviour on your intranet software. Moreover, it can help you improve the content and functionality of your intranet.
- Mobile compatibility
The intranet software should be mobile-compatible so that employees can access it from their smartphones and tablets. For businesses with a heavy strength of remote-working employees, mobile compatibility becomes crucial as it can be helpful for employees working on the go.
- Integration ability
Lastly, another crucial feature is its potential for integration. Your intranet software should be able to integrate multiple tools and processes to eliminate the usage of different software solutions for different tasks. The ability to integrate different tools and software solutions will keep your scattered data at one central location so your team doesn’t have to juggle between different tabs to access a variety of information.
